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Privacy Policy

Last Updated: 04/06/2026 Effective Date: 04/06/2026

This Privacy Policy explains how Randish collects, uses, and protects your personal information when you visit randishofficial.com, subscribe to our email list, or make a purchase through our online store. Please read this policy carefully.

1. Who We Are

Randish is a music artist and brand operated in the United States. For questions about this policy or your personal data, you can contact us at:

Email: info@randishofficial.com Website: randishofficial.com

For users in the European Economic Area (EEA) or United Kingdom, Randish acts as the data controller for the personal information described in this policy.

2. What Information We Collect

We collect the following categories of personal information:

a) Information you provide directly:

  • Name and email address (when you subscribe to our mailing list)

  • Billing name, billing address, shipping address, and payment information (when you make a purchase through our Shopify store)

  • Any messages or information you send us via contact forms

b) Information collected automatically:

  • IP address, browser type, and device information

  • Pages visited, time spent on site, and referring URLs

  • Cookie data and pixel tracking data (see Section 6)

c) Information from third parties:

  • Behavioral and engagement data from Meta (Facebook/Instagram) pixel tracking, used for advertising and audience targeting purposes

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3. How We Use Your Information

Purpose

Legal Basis (GDPR)

To send you email marketing, music updates, and news via Drip

Consent (Art. 6(1)(a))

To process and fulfill your orders

Performance of a contract (Art. 6(1)(b))

To communicate with you about your purchases

Performance of a contract (Art. 6(1)(b))

To run targeted advertising campaigns on Meta platforms

Legitimate interests (Art. 6(1)(f))

To analyze site traffic and improve our website

Legitimate interests (Art. 6(1)(f))

To comply with legal obligations (e.g., tax records)

Legal obligation (Art. 6(1)(c))

We do not sell or rent your personal information to any third party.

Legal Basis (GDPR)

Consent (Art. 6(1)(a))

Performance of a contract (Art. 6(1)(b))

Performance of a contract (Art. 6(1)(b))

Legitimate interests (Art. 6(1)(f))

Legitimate interests (Art. 6(1)(f))

Legal obligation (Art. 6(1)(c))

4. Email Marketing (Drip)

We use Drip as our email marketing platform. When you subscribe to our mailing list, your name and email address are stored securely in Drip's systems.

  • You can unsubscribe at any time by clicking the "Unsubscribe" link in any email we send.

  • Drip may process your data on servers located in the United States. If you are located in the EEA or UK, this constitutes a transfer of personal data outside your region. Such transfers are governed by Drip's Data Processing Agreement and Standard Contractual Clauses where applicable.

Drip's privacy policy is available at: drip.com/privacy

5. E-Commerce (Shopify)

Our store is powered by Shopify. When you make a purchase, Shopify collects and processes your billing and shipping information to fulfill your order. Shopify is certified PCI-DSS compliant. We do not store your full payment card details on our own systems.

Shopify's privacy policy is available at: shopify.com/legal/privacy

6. Cookies and Pixel Tracking

We use cookies and similar tracking technologies on our website, including:

a) Essential cookies — necessary for the website to function (e.g., shopping cart, session management). These do not require your consent.

b) Analytics cookies — used to understand how visitors interact with our website (e.g., pages visited, time on site).

c) Meta Pixel — We use the Meta Pixel (provided by Meta Platforms, Inc.) to track visitor activity on our website and serve targeted advertising to you on Facebook and Instagram. The Meta Pixel may collect your IP address, browser information, and actions taken on our site, and transmit that data to Meta. This data may be used to build custom audiences and measure ad effectiveness.

If you are located in the EEA or UK, we will request your explicit consent before placing non-essential cookies or activating the Meta Pixel. You may withdraw your consent at any time via our cookie preference settings.

You can also opt out of Meta's use of your data for advertising purposes at: facebook.com/privacy/policies/ads

7. Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties. We share your data only with the following service providers, strictly as necessary to operate our business:

  • Drip — email marketing platform

  • Shopify — e-commerce platform and order fulfillment

  • Meta Platforms, Inc. — advertising and pixel tracking

  • Payment processors (e.g., Stripe, PayPal, or Shopify Payments) — to process transactions securely

Each of these providers is bound by their own privacy policies and, where applicable, data processing agreements with us.

We may also disclose your information if required to do so by law or in response to valid legal process.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy:

  • Email subscribers: Until you unsubscribe, or upon request for deletion

  • Order and billing data: For a minimum of 7 years to comply with U.S. tax and accounting requirements

Cookie and tracking data: Per the retention periods set by each cookie (typically 30–180 days for Meta Pixel data)

9. Your Rights

For all users:

  • You may unsubscribe from our emails at any time.

  • You may contact us to request access to, correction of, or deletion of your personal data.

For users in the EEA or UK (GDPR rights):

You have the right to:

  • Access — request a copy of the personal data we hold about you

  • Rectification — request correction of inaccurate data

  • Erasure — request deletion of your personal data ("right to be forgotten")

  • Restriction — request that we limit how we process your data

  • Data portability — receive your data in a structured, machine-readable format

  • Object — object to processing based on legitimate interests or for direct marketing

  • Withdraw consent — at any time, where processing is based on consent, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at: info@randishofficial.com

We will respond to all requests within 30 days. You also have the right to lodge a complaint with your local data protection authority (for EU residents, your national supervisory authority; for UK residents, the ICO at ico.org.uk).

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. International Data Transfers

Randish is based in the United States. If you are visiting from the EEA, UK, or another region with data protection laws that differ from U.S. law, please be aware that your information may be transferred to and processed in the United States. We rely on appropriate safeguards (including Standard Contractual Clauses where required) for such transfers through our third-party service providers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Randish Email: info@randishofficial.com Website: randishofficial.com

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